Privacy Policy

Art. 1 General provisions

At Lagunavillageeresort.com We are committed to providing confidentiality and protecting your personal data as a personal data controller you provide to us.

This policy explains when and why we collect personal information ("personal information" and "personal data" are used as identical terms in this policy) for people who visit our site and use our services, how we use it, the conditions we can disclose it to others and how we protect it.

We can change this policy at certain times, so we ask you to make sure that you are familiar with the current privacy policy. By using our site and the services provided through it, you agree to be bound by this policy.

Any questions related to this policy can be sent to e-mail: laguna@lagunavillaratesort.com

Art. 2 About us

We are lagunavillarezort.com, and we provide services, products or general information on our subject of activity.

Our address of management stop Panorama, Golden Sands 9007, VarnaS When we use "we" and "us" and verbs in this form in the text below, we mean lagunavillaratesort.com

Art. 3 How we collect personal information from you

We receive information about you when you use our Lagunavillaregeresort.com site, for example, when you send an inquiry to receive an offer/information, or in the process at which you request, order and use the services provided on the Site.

Art. 4 What kind of personal information we collect

We only collect basic personal data about you, which do not include special categories of personal data ("sensitive data"). The personal information we collect may include the name, address, e-mail address, telephone number, other data required by the Accounting Act and other laws, as well as information on which pages are visited and when.

Art. 5 Why we need your data

We need to know your personal information in order to provide you with the services offered through this Site, within the framework of a contract between us in connection with their provision, as well as information you have requested or has explicitly agreed. We will not collect personal data that we do not need for the above purposes.

Art. 6 How Your Information is Used

We may use your information to:

• We provide the services you have stated, including processing your orders and fulfilling our obligations arising from the contractual relations between us;
• We provide new information directly related to services you have requested;
• We respond to inquiries and provide you with information you have requested, including assistance in resolving issues that have arisen in connection with your inquiries;
• We use re-marketing through trusted sites, including Google AdWords and Facebook;
• We seek your views or comments on the services and products/training we provide;
• We perform statistical and other analyzes to improve our services;
• We ensure the preservation of your interests in connection with the use of the site or our services;
• We inform you about changes to our terms, conditions, privacy policy or services.

Art. 7 How long we keep your information

We keep your personal data only as long as it is necessary for the respective activity for which they are provided, or as provided for in a contract between us, in compliance with the requirements and terms provided for in the Law on Accounting, Tax Laws and other applicable normative acts in the Republic of Bulgaria.

The data you have provided for use for marketing purposes is kept until you inform us that you do not want to receive the relevant information from us anymore.

After achieving the purposes of processing your personal data, we destroy them.

Art. 8 Who has access to your information

We will not sell, rent, or share your information with third parties for marketing purposes.

We can transmit your information to third parties - service providers, subcontractors and other related organizations solely for the purposes of providing tasks and providing services for you on our behalf.

Nevertheless, when we use third parties - service providers, we only disclose the personal information that is necessary for the provision of the service, and we have a contract with the respective third party who requires it to keep your information and not use it for its direct marketing goals.

We will not provide your information to third parties for their marketing purposes, unless you have requested it, or is necessary by law, a court act or to prevent fraud or other crime.

We work with different third parties - service providers to provide you with quality and reliable services. When researching for any of these services or purchasing one, the respective third party service will use your data to provide you with information and to fulfill your obligations that arise in this regard by contracts with them. In some cases, they will act as a data administrator of your information, so we recommend that you become familiar with their privacy policy. These third -party service providers will share your information with us, and we will use it in accordance with this Privacy Policy.

The provision of your data to state authorities can only be carried out in the cases provided for by law and in a volume that does not exceed the goals for which they have been requested.

The Commission for Personal Data Protection exercises legal control over the process of processing personal data and we provide full access to our personal data registers under the legal conditions for this.

Art. 9 Where we process your data

All personal data we process is processed in Bulgaria, but for the purposes of hosting and maintenance, this information is located in Bulgaria. Third parties do not have access to your personal data except when the law requires it.

Art. 10 In which cases we will contact you

You have a choice whether or not to receive information from us.

We can contact you freely when and, to the extent that it is necessary for the performance of the services you have declared, to the obligations under the contract between us, for the provision of new information directly related to services you have declared, in response to your request, for the purpose of preserving your interests in connection with the use of the Site or services, or on the basis of a legal requirement. We have the right to send an e -mail newsletter for news from the site for which a newsletter you have subscribed to your email address.

We will not contact you for marketing purposes by e-mail, telephone, through text messages, or by mail, unless you have been explicitly consent or communication is directly related to you and meets the requirements of the General Data Protection Regulation (EU) 2016/679),

Art. 11 How you can access, correct or delete your personal data

You have the right at any time to ask us:

• access to your personal data collected in the process of providing and using the services, including: confirming whether we process your personal data, what categories they are, the goals of that processing, and the recipients to whom the data is disclosed, as well as a message with a copy of your personal data that is processed and their source;
• Correcting information you have stated with us when it has become false or out of date, e.g. at your email address, and any other information;
• deletion or blocking your personal data when their processing does not meet the requirements of the Personal Data Protection Act or the General Data Protection Regulation (Regulation (EU) 2016/679);
• Notification of this correction, deletion or blocking of third parties to whom your personal data was disclosed, except when this is not possible or related to excessive efforts.

The action you want to provide access, correcting, deleting or blocking personal data is done solely with respect to your personal data. It is free.

In order to request access, correcting, deleting or blocking your personal data we process, you need to submit to us a written application that contains:

1. name, address and other identification data of the relevant natural person;

2. description of the request;

3. preferred form for providing the information under Art. 28, para. 1;

4. signature, date of submission of the application and address for correspondence.

5. notarized power of attorney when submitted by an authorized person. The application can also be signed with an electronic signature.

The application is sent to email: laguna@lagunavillaratesort.com

We will fulfill your request for access, adjusting, deleting or blocking within 14 days, subject to the legal requirements and exceptions in this regard.

You will be notified of the decision to carry out the requested action or refuse to do so in accordance with the requirements of the law. The notification of this will be sent to you by mail with a return receipt or may be obtained personally against a signature.

Art. 12 How you can file an objection or complaint against the processing of personal data

In the cases provided by law, you have the right to:

• the objection to us against the processing of your personal data in the presence of a legal basis for this; where the objection is justified, the personal data of the individual concerned may no longer be processed;
• to object to the processing of your personal data for direct marketing purposes;
• Be informed before your personal data be disclosed for the first time to third parties or used on your behalf for the purposes under the previous point of this Article, giving you the opportunity to object to such disclosure or use.

If you want to do whatever complaints about how your data is processed, you can contact us at laguna@lagunavillaratesort.com. If you are not satisfied with our response or do not think that we are processing your data in a lawful manner, you can contact the competent authority for the protection of personal data - the Personal Data Protection Commission.

Address: Sofia 1592, Prof. Blvd. Tsvetan Lazarov" No. 2

tel.: 02/915 35 18, 02/915 35 15, 02/915 35 19, fax: 02/915 35 25

E-mail: kzld@cpdp.bg

Website: www.cpdp.bg

Art. 13 Available security measures to protect your information from loss, misuse or alteration

When you give us personal information, we take action to ensure that it be processed in a secure way. The Lagunavillaregerate.com website uses a protocol for Protected Communication SSL certificate. HTTPS certifies the site and the relevant web server it has been uploaded to. Also, two -way encrypts the client and a server relationship, which provides protection against eavesdropping, forgery or falsification of the content of the messages. In practice, this provides sufficient guarantee that the user is connecting to the correct site (not a fake copy), and guarantees that the content of the messages between the User and the Site cannot be read or filed by third parties. Additional HTTPS information (https://bg.wikipedia.org/wiki/HTTPS).

Non-sensitive information (your email address, etc.) is usually transmitted through the Internet, and 100% security can never be guaranteed. In this regard, although we strive to protect your information, we cannot guarantee the security of information you send us and you do this at your own risk. Once we have received your information, we make maximum effort to ensure its security to our systems.

Art. 14 Profiling

We will not use automated decision making or profiling.

Art. 15 Use of cookies

Like many other web sites, ours uses cookies. Cookies are small information packages sent from an organization to your computer to recognize you on your visit. They collect statistics on your browser actions. This allows us to trace user traffic models, as well as develop statistical analyzes for the use of services, such as the time spent on the website and pages, which are most often visited. Cookies do not identify you as a person, and summary statistics do not include personal information. Cookies help us improve the website and provide a better personalized service.

By agreeing to use this site and its services, you agree to use cookies, including Google Analytics cookies.

If you prefer not to receive cookies while browsing the website or through HTML formatted emails, you could refuse them. To do this, you can set up your internet browser to warn before taking a cookie or refuse cookies when signaling you. You can usually find these settings in the 'Options' or 'Preferences' menu of your browser. To be aware of these settings, as well as for more detailed information, you can use the 'Help' button from the menus of your browser.

Art. 16 Links to other sites

Our web site may contain links to other web sites managed by other organizations. This privacy policy applies only to our site, so we encourage you to read the confidentiality statements of the other web sites you visit. We are not responsible for the security policy of other websites, even if you use links from our site to reach them.

In addition, if you have come across our web site through a third party's website, we cannot be liable for the privacy policy and practices of owners and administrators on the website of this third party and recommend that you check its privacy policy.

Art. 17 Transfer of personal information outside of Europe

As part of the services we provide, the information you provide to us can be transferred to countries outside the European Union (EU). These countries may not have similar laws for the protection of personal data like Bulgaria. By providing your personal data, you agree to this transfer, storage, or processing. If we transfer your information outside the EU in this way, we will take appropriate security measures to ensure your personal information protection in accordance with this Privacy Policy.

If you use our services while you are out of the EU, your information can be transferred outside the EU to provide you with these services.

Art. 18 Revision of this Policy

We regularly review this policy to provide quality and lawful protection of your personal data. This policy was last updated in March 2018 and is in accordance with the General Data Protection Regulation (Regulation (EU) 2016/679).